About

Welcome to Protean Business Support Services

With over 20 years of expertise in client services, accounts receivable, project management, business operations, and strategic planning, Protean Business Support Services—founded by Gemma Horne, a Licensed AAT Accountant with extensive senior-level SME experience—delivers bespoke solutions designed to help businesses streamline operations, enhance efficiency and strengthen client relationships.

Why choose us?

At Protean Business Support Services, we combine expertise, attention to detail, and personalised support to help businesses like yours to operate more efficiently and drive sustainable growth.

  • Over 20 years of proven expertise in business operations, financial management, and strategic support, ensuring your business receives knowledgeable and reliable solutions.
  • AAT Licensed Bookkeeper & Accountant (AATQB, MAAT) with professional credentials and a commitment to delivering accuracy, compliance, and financial clarity.
  • Meticulous attention to detail in every task, delivering precision and excellence to support your business goals effectively.
  • Strong relationship-building skills to foster trust, collaboration, and long-lasting client partnerships.
  • Continued professional development in accounting, bookkeeping, and financial management, ensuring up-to-date expertise and best practices.
  • Tailored solutions for your business, whether it’s improving operational efficiency, streamlining processes, or supporting growth strategies.
Gemma Horne, Business Consultant
BA (Hons), MAAT, AATQB


Our Values

  • Adaptability: Tailoring solutions to fit diverse business needs. 
  • Integrity: Upholding transparency and trust in all client interactions. 
  • Excellence: Committed to delivering high-quality services that exceed client expectations and foster long-term success. 
  • Collaboration: Building lasting partnerships to achieve shared goals. 
  • Efficiency: Streamlining processes to save time and resources. 
  • Innovation: Encouraging creative solutions and stay ahead of industry trends to provide the best support possible. 

Get in touch